Support Portal

Last updated: 28. July 2023
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You need support or want to raise a service request? Check out our Support Portal.

To get access, you need to register based on an existing support contract. 

The following SMARTUNIFIER Support Packages are available: 

SILVER

– 8 x 5 support hours
– More support options to book

GOLD

– 8 x 5 support hours
– 40 hours service time included
– 1 Day Installation and Setup Training included
– 1 Day Monitoring and Recovery Training included

PLATINUM

– 24 x 7 support hours
– 80 hours service time included
– 1 Day Installation and Setup Training included
– 1 Day Monitoring and Recovery Training included

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