You need support or want to raise a service request? Check out our Support Portal.
To get access, you need to register based on an existing support contract.
The following SMARTUNIFIER Support Packages are available:
SILVER
– 8 x 5 support hours
– More support options to book
GOLD
– 8 x 5 support hours
– 40 hours service time included
– 1 Day Installation and Setup Training included
– 1 Day Monitoring and Recovery Training included
PLATINUM
– 24 x 7 support hours
– 80 hours service time included
– 1 Day Installation and Setup Training included
– 1 Day Monitoring and Recovery Training included