For continuous IT support of business processes in production and engineering, we use the method of Integrative Business Process Management, which was developed for a major German automobile manufacturer. This method consideres business processes and information technology as a whole and thus offers the base for innovations from the process point of view as well as from the IT technology point of view.
The method of Integrative Business Process Management is based on a view model. The model distinguishes five views in the states ACTUAL and TARGET with different correlations.
By observing and analyzing all 5 views simultaneously, a parallel optimization of process and IT can be achieved. So the “language” of the Integrative Business Process Management helps to overcome the borderlines between specific business fields and IT.
The Integrative Business Process Management crosses all activity sectors from strategy to “operation” of a process and their supporting applications.